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Products of Wildix

Wildix Logo
Homepage:
www.wildix.com/de/
Social Media:
20 Years Experience
🏗
120+ Countries
📡
3,000+ Partners
Cloud-First

Wildix – Cloud-Native Unified Communications

Wildix is a European manufacturer of cloud-native Unified Communications solutions headquartered in Trento, Italy. Since its founding in 2005, Wildix has developed innovative communication platforms for SMEs and enterprise contact centers with a focus on WebRTC technology and end-to-end encryption.

The comprehensive product portfolio includes W-AIR and WMS On-Premise PBX solutions, a cloud-native UC collaboration platform with Wildix Collaboration App, the x-bees customer engagement platform with WebRTC video and chat, premium DECT phones (WH series), IP desk phones (WP410/490 series), conference phones, UC headsets (WHS series), Wizyconf video conferencing bars and room systems for modern workplaces, as well as SIP trunk gateways.

All systems are based on open standards such as SIP RFC 3261, WebRTC W3C specifications, and offer SRTP/TLS encryption for secure communication. Wildix meets GDPR requirements (Article 25) and is ISO 27001 certified. With over 3,000 certified partners in 120+ countries, Wildix provides a globally available, trusted communication solution for hybrid work and customer satisfaction.

Certifications
CE • FCC • RoHS • ISO 27001
Home Country: Italy (Europe)
Founded: 2005
Specialty: UC & Contact Centers

Product Families

Wildix PBX Solutions

W-AIR cloud PBX and WMS On-Premise solutions for phone systems and UC with advanced management features.

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UC Collaboration Platform

Wildix Collaboration App with integrated video, audio, and chat communication plus file sharing.

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x-bees Engagement Platform

WebRTC-based customer engagement platform for contact centers with chat, video, and callback features.

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DECT & IP Phones

WH series DECT handsets and WP410/490 series IP desk phones for professional offices and contact centers.

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Conference Solutions

Wizyconf video conferencing bars and room systems, conference phones, and UC headsets for collaboration.

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SIP & Networking

SIP trunk gateways, security and access controls, plus integration with existing network infrastructure.

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API & Integration

Open REST APIs for integration with CRM systems, business applications, and custom workflows.

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Reporting & Analytics

Comprehensive reporting tools and real-time analytics for contact center and UC performance analysis.

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Security

SRTP/TLS encryption, ISO 27001 certification, GDPR compliance, and two-factor authentication.

Application Areas

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SME Phone Systems

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Contact Centers

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Remote Work

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Enterprise UC

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Customer Engagement

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Hospitality

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Healthcare

Government

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Education

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Multi-Site Deployments

Why Wildix?

Cloud-First Architecture

Scalable cloud-native UC solutions with W-AIR and WMS On-Premise options for flexible deployment – choose between cloud and on-premise based on your requirements.

Enterprise Security

End-to-end encryption with SRTP/TLS, ISO 27001 certification, GDPR compliance, and two-factor authentication protect sensitive business data.

WebRTC & Open Standards

WebRTC W3C and SIP RFC 3261 implementation with open APIs provide full flexibility for integration with CRM, business apps, and custom solutions.

Global Partner Ecosystem

Over 3,000 certified partners in 120+ countries provide local implementation, support, and customization for optimal assistance in your region.

Contact Center Specialist

x-bees customer engagement platform with advanced contact center features including IVR, routing, call distribution, reporting, and customer lifecycle management.

Hybrid Work Ready

Full support for distributed teams with mobile clients, DECT handsets, IP phones, and video conferencing solutions for flexible work models.


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