BEYERTONE 1821 musiphone multiLAN EW 2 channels content_copy

The BEYERTONE expansion module, manufacturer number 1821, is an add-on device for the musiphone multiLAN 1+1 telephone system (item no. 1802) and serves to increase the number of channels. It enables the expansion of the number of announcement channels from two to a total of three, with an additional channel available for the Music-on-Hold function. The module is also compatible with the predecessor model multiLAN (item no. 1801), allowing it to be used in existing systems with older hardware. The expansion increases the flexibility of the telephone system, particularly in environments where multiple announcements need to be played simultaneously or music playback during the hold queue is desired.

Applications

The module is designed for companies and facilities requiring an extended telephone system with multiple announcement and music channels. Typical application scenarios include call centers, administrations, hotels, or medical facilities, where structured communication over multiple channels is necessary. The expansion allows different announcements (e.g., for different departments) or music signals to be controlled independently, increasing the efficiency and professionalism of communication.

Functions and Equipment in Detail

The expansion module provides an additional channel for announcements, making a total of three announcement channels available. This allows simultaneous playback of different messages, for example, for different departments or different times of day. Additionally, a channel for Music-on-Hold is provided, enabling music or other audio signals to be played during the hold queue. The functions are directly integrated into the existing multiLAN system and require no additional software or external control units.

Technology Explained Simply

The module operates as a hardware expansion integrated into the existing multiLAN system. It uses the existing infrastructure of the telephone system to increase the number of channels, without requiring additional network components or external controls. Integration is achieved via the existing interfaces of the multiLAN system, ensuring direct communication between the module and the main unit. Channel control is performed via the existing control interface of the system, so no additional control elements are needed.

Compatibility and Accessories

The expansion module is specifically designed for the musiphone multiLAN 1+1 (item no. 1802) but can also be used with the predecessor model multiLAN (item no. 1801). It is part of the accessories intended to extend the functionality of the system. Compatible accessories also offered include the musiphone multiLAN 1+1 system itself, with which the module is combined. There are no further specific accessories mentioned in connection with this module.

Installation and Mounting

Installation is performed by physically connecting to the existing multiLAN system. No additional software or network configuration is required, as the module functions as a hardware expansion. Integration is direct into the existing system, with operation via the existing interface of the system.

Operational Advantages

Expanding the number of channels increases the flexibility of the telephone system. Companies can play multiple announcements simultaneously, making communication more efficient. The ability to provide a separate channel for Music-on-Hold improves the hold queue experience for callers. Compatibility with the predecessor model allows for gradual modernization of existing systems without replacing the entire system. Integration requires no additional software or network components, simplifying maintenance and operation.

General
Compatibility	musiphone multiLAN 1+1 (Art.-No. 1802) and multiLAN (Art.-No. 1801)
Expansion	3 announcement channels, 1 music-on-hold channel
Function	Extension of channel count for announcements and Music-on-Hold
Accessories	musiphone multiLAN 1+1

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