This product is a service extension from Softing IT Networks, including two years of XpertCare for the WX-MP-FQ device. XpertCare is available as an extension or after delivery of the device and provides technical support and maintenance for the WireXpert-MP system. It is an order-specific service that cannot be cancelled. XpertCare offers technical support and maintenance for the network analysis device WX-MP-FQ, used in IT infrastructure for network diagnosis and analysis.

XpertCare Service
The XpertCare service includes technical support and maintenance for the WX-MP-FQ device. It is specifically designed for the WireXpert-MP series and ensures continuous operational readiness as well as rapid fault resolution. The service is designed for a period of two years and can be taken up either as an extension of an existing contract or immediately after device delivery.

Application Areas
XpertCare is intended for companies and professionals in the field of network infrastructure who require reliable and fast technical support. It is particularly suitable for network operators using the WX-MP-FQ device for fault diagnosis, performance monitoring, and network quality testing. The service extension supports device maintenance and operation over an extended period.

Functions and Equipment in Detail
XpertCare provides technical support focused on the diagnosis, maintenance, and fault repair of the WX-MP-FQ device. The service is order-specific and cannot be cancelled. It is specifically developed for the WireXpert-MP series and covers technical requirements for operational safety and stability. Support is provided after device delivery or as an extension of an existing contract.

Compatibility and Accessories
The XpertCare service is exclusively available for the WX-MP-FQ device from the WireXpert-MP series by Softing IT Networks. It is not compatible with other devices or systems. The service extension is part of Softing’s product range and serves as a supplement to standard warranty or maintenance.

Installation and Mounting
XpertCare is not a physical product but a service contract. No mounting or installation work is required. The service is accessed through Softing’s service structure, with technical support provided via contact with the support team.

Operational Benefits
XpertCare offers structured and reliable technical support, increasing the operational readiness of the WX-MP-FQ device. Rapid availability of support and maintenance services minimizes downtime. The service extension is particularly advantageous for companies requiring continuous network operational capability.