General
Availability after delivery	ja -

The XpertCare extension for the WireXpert-MP-FS system from Softing IT Networks provides two years of support and maintenance for the network analysis device. This service is order-based and cannot be cancelled. It can be claimed either as an extension of an existing XpertCare coverage or after the device has been delivered. The XpertCare extension includes technical support, maintenance, and repair services, ensuring that the WireXpert-MP-FS system can be operated reliably and efficiently over an extended period. The service is specifically tailored to the requirements of network analysis and diagnostics used in professional IT and electrical trades.

XpertCare extension
The XpertCare extension is an expansion of the standard warranty and service offerings provided by Softing IT Networks for the WireXpert-MP-FS system. It secures the operation of the device beyond a two-year period and includes technical support, fault diagnosis, repair, and maintenance. The service is non-cancellable, meaning once claimed, it cannot be reversed.

Applications
The XpertCare extension is designed for companies and professionals in the IT and electrical trades who use the WireXpert-MP-FS system for network analysis, diagnostics, and optimization. This includes, among other things, testing cable connections, identifying network faults, and documenting network infrastructures. The extension supports continuous operation of the device in professional environments where high reliability and rapid response times during faults are required.

Functions and equipment in detail
The XpertCare extension provides comprehensive technical support focused on the maintenance, repair, and troubleshooting of the WireXpert-MP-FS system. The service includes provision of spare parts, technical consultation, and performance of maintenance work to maintain the device’s functionality. The extension is specifically developed for the needs of professionals in the IT and electrical trades who rely on high availability and reliability of their measurement devices.

Compatibility and accessories
The XpertCare extension is exclusively available for the WireXpert-MP-FS system from Softing IT Networks. It can be claimed either as an extension of an existing XpertCare coverage or after the device has been delivered. The extension is not compatible with other devices or systems and serves exclusively to support the WireXpert-MP-FS system.

Mounting and installation
The XpertCare extension requires no mounting or installation. It is offered as a service and includes technical support and maintenance for the device. The extension is not physically installable but is activated as part of an existing order or after delivery of the device.

The XpertCare extension provides reliable and continuous support for the WireXpert-MP-FS system, ensuring the device functions optimally over an extended period. The service is specifically tailored to the requirements of professionals in the IT and electrical trades and supports the professional use of the device in complex network infrastructures.

Advantages in operation
The XpertCare extension offers the advantage of continuous technical support, ensuring that the WireXpert-MP-FS system can be operated reliably and efficiently over a longer period. The extension reduces device downtime and enables rapid fault resolution, which is particularly beneficial in professional environments. The service is specifically tailored to the needs of professionals in the IT and electrical trades who rely on high availability and reliability of their measurement devices.