Further information for Softing IT Networks 239812
The XpertCare service extension from Softing IT Networks includes a 3-year support for devices of the WireXpert MP series. This service is available exclusively in conjunction with the simultaneous purchase of a WireXpert MP device and is offered on an order-specific basis. The XpertCare extension serves technical support and maintenance of the network analysis devices to ensure their availability and functional reliability over a longer period.
XpertCare-Service
The XpertCare service provides comprehensive technical support for the WireXpert MP series. It includes professional device support, including maintenance measures and technical consultation. The service is limited to three years and is activated only with simultaneous device purchase. The XpertCare extension is non-cancellable and directly linked to the respective order.
Applications
The XpertCare service extension is designed for companies and specialists in the field of network infrastructure who rely on reliable and long-term secure use of WireXpert MP devices. The devices are used in the installation, maintenance, and diagnosis of networks, with the XpertCare extension supporting operational reliability throughout the entire usage period.
Functions and Equipment in Detail
The XpertCare extension includes technical support, maintenance, and consultation for the WireXpert MP series. The service is designed for three years and is activated only with simultaneous device purchase. The XpertCare extension is non-cancellable and offered on an order-specific basis. The exact implementation of the service is carried out by Softing IT Networks and is bound to the respective WireXpert MP series devices.
Compatibility and Accessories
The XpertCare service extension is available exclusively for devices of the WireXpert MP series from Softing IT Networks. The extension is only possible in conjunction with the simultaneous purchase of a compatible device.
Mounting and Installation
The XpertCare service extension requires no special mounting or installation. The service is automatically activated as soon as the purchase of a WireXpert MP device and the XpertCare extension occur in the same order. The use of the service is provided through the support infrastructure of Softing IT Networks.
Operational Benefits
The XpertCare extension offers the benefit of continuous technical support for WireXpert MP devices over a period of three years. This increases operational reliability and reduces downtime through early maintenance and technical support. The service is particularly advantageous for companies that require high availability of their network analysis devices.