General
Service period	1 Jahr

This product is a service package from the brand Softing IT Networks, specifically developed for the WireXpert MP series. It includes a 1-year XpertCare service, which is only available in conjunction with the simultaneous purchase of a device from the WireXpert MP series. The XpertCare service is limited to the first year following the device purchase and is offered on an order-specific basis, thereby excluding any cancellation. The offer supports maintenance, operation, and technical support for WireXpert MP devices, ensuring their availability and performance throughout the usage period.

XpertCare Service
The XpertCare service is an add-on offer specifically for the WireXpert MP series. It is activated only when the device and the service are purchased in the same order. The service is limited to one year and includes technical support and maintenance services specifically tailored to the requirements of WireXpert MP devices.

Applications
The XpertCare package is designed for companies and professionals in the field of network infrastructure and cable diagnostics who use the WireXpert MP series in professional applications. It targets users who wish to ensure continuous operational readiness of their measurement devices, particularly in environments where high availability and rapid response to technical issues are required. The service supports long-term use of the devices without incurring additional costs for maintenance or support during the first year of operation.

Compatibility and Accessories
The XpertCare service is compatible exclusively with devices from the WireXpert MP series. The connection is established through simultaneous purchase in the same order.

Mounting and Installation
As this is a service and maintenance package, there is no physical mounting or installation in the conventional sense. The use of the XpertCare service is provided by the supplier and is automatically activated once the device purchase and the service are completed in the same order.

Operational Benefits
The XpertCare service offers the benefit of reduced operational downtime during the first year after device purchase, as technical support and maintenance services are available. This contributes to minimizing downtime and increasing efficiency when using WireXpert MP devices. The service is specifically tailored to the requirements of the devices and enables continuous use without additional costs during the first year of operation.

Scope of Delivery
Only the XpertCare service for one year is described, which is activated in conjunction with the device purchase.