Features
Product colour	Black
Logistics data
Master (outer) cases per pallet layer	22 pc(s)
UNSPSC-code	26121630
Country of origin	Mexico
Packaging content
Quantity per pack	1 pc(s)
Packaging data
Package width	190 mm
Package depth	210 mm
Package height	55 mm
Package weight	300 g
Technical details
Pallet gross weight	357 kg
General Product Safety Regulation (GPSR) URL	https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf

The Poly EHS module APA-24 is an electronic hookswitch, developed for use with the Poly Savi and CS500 series as well as compatible Alcatel-Lucent IP telephones. It serves as an adapter for remote control of telephone calls, enabling call answering and termination to be managed via a headset. The module allows the use of a headset without an additional handset lifter, as it takes over the electronic control of telephone functions. The module is black in colour and compact in design, ensuring discreet integration into existing communication systems.

Applications

The EHS module APA-24 is primarily designed for office environments where employees use headsets and require convenient, hands-free control of telephone calls. It is commonly used in call centres, sales departments, or by employees with high call volumes. Compatibility with the Poly Savi and CS500 series as well as Alcatel-Lucent IP telephones makes it a universal accessory for existing telephone systems. The module is used in conjunction with a headset, which connects to the module via a corresponding interface cable.

Functions and Equipment in Detail

The module takes over the electronic control of telephone functions, allowing calls to be answered and terminated via the headset. It replaces the traditional handset lifter (e.g. HL10), which would otherwise be required to control telephone functions via a headset. The connection is made via a cable linking the headset to the module and the telephone. The module is easy to use and requires no additional settings on the telephone or headset. The black colour ensures discreet integration into the work environment.

Technology Explained Simply

An electronic hookswitch (EHS) is a device that electronically replicates the mechanical function of a telephone handset—lifting and placing the handset. When using a headset, the handset is no longer in use, making an EHS module necessary to enable call control. The APA-24 module performs this function by sending signals to the telephone that correspond to lifting or placing the handset. This allows the user to control calls via the headset without physically interacting with the telephone. The technology is based on a standardised interface compatible with the specified telephone models.

Compatibility and Accessories

The module is specifically designed for the Poly Savi and CS500 series as well as Alcatel-Lucent IP telephones. It is an adapter that can be integrated into existing systems to extend headset functionality. Use requires a headset that can be connected to the module via a corresponding interface cable. No additional accessories are required to use the basic functions. Compatibility with the specified telephone models ensures a reliable and stable connection.

Installation and Mounting

Installation of the EHS module APA-24 involves connecting it to the telephone and headset. The module features the necessary connectors to connect directly to the telephone and headset. The connection is made via a cable linking the module to both the telephone and headset. No additional settings are required on the telephone or headset. Mounting is simple and does not require special tools or technical expertise. The module is compact and can be easily placed near the telephone.

Operational Advantages

The EHS module APA-24 provides convenient and efficient control of telephone calls via a headset. It eliminates the need for an additional handset lifter, simplifying the work environment and reducing the number of required components. Call answering and termination functions are directly accessible via the headset, speeding up workflows. Compatibility with the specified telephone models ensures a reliable and stable connection. The module is compact and unobtrusive, allowing seamless integration into existing work environments. Its simple installation and operation make it a practical solution for employees who frequently use headsets.

The product is delivered in packaging with dimensions 190 mm (width) × 210 mm (depth) × 55 mm (height). The package weight is 300 g, with the module itself weighing 89.39 g. Manufacturing takes place in Mexico. The module is classified as an electronic device in category 5 (small appliances shipping) according to ElektroG and is subject to the WEEE Regulation with identification number 48428293. Delivery is in single packaging, with one piece per pack. The packaging is optimised for shipping, with 22 pieces per shipping carton per pallet layer. The pallet gross weight is 357 kg. The Product Safety Regulation (GPSR) is accessible via the provided URL. The product carries the UNSPSC code 26121630.