Analysis tool for Mitel BusinessCTI Enterprise 5.0 and Aastra BusinessCTI 5.0 Corresponding licenses for Mitel BusinessCTI Enterprise 5.0 or Aastra BusinessCTI 5.0 are required - Predefined reports for evaluating contacts, agents, projects, and a management summary - Automatic reading of the database settings of the Aastra BusinessCTI server - Graphics from reports can be exported or printed as a graphic file