Features
Product type	EHS adapter
Brand compatibility	Avaya
Compatibility	Avaya/Nortel 11 series IP Phones, Jabra 9120 DHSG, GN 93XX, PRO 94XX, PRO 920, GO 6470
Product colour	Black
Electronic hook switch (EHS)
Logistics data
Harmonized System (HS) code	85189000
Products per master (outer) case	100 pc(s)
Country of origin	China
Packaging data
Package width	160 mm
Package depth	15 mm
Package height	210 mm
Package weight	50 g
Ports & interfaces
Connector 1	RJ-9
Connector 2	RJ-9
Bluetooth

The GN Audio CPNT (manufacturer number 14201-32) is an EHS adapter for connecting wireless headsets to Avaya and Nortel IP telephones of the Series 11, which feature a USB headset jack. The device enables the use of the Electronic Hook Switch (EHS) function, allowing calls to be controlled directly from the headset without the user needing to be seated at their desk. The EHS function permits answering, ending, muting calls, and adjusting volume directly from the headset, which is particularly advantageous in office environments with high mobility. The adapter is finished in black and features two RJ-9 connectors, which are required for connecting the telephone and headset. Additionally, the device supports Bluetooth, enabling wireless communication between the headset and the adapter.

Applications primarily include offices, call centers, and other work environments where employees frequently move away from their workstations but must remain reachable by phone. Use with Avaya/Nortel 11 Series IP telephones and compatible headsets such as the Jabra 9120 DHSG, GN 93XX, PRO 94XX, PRO 920, and GO 6470 extends the functionality of these devices. The maximum range is up to 150 meters from the desk, offering high flexibility in daily work.

Functions and equipment in detail include EHS control via Bluetooth, enabling a wireless connection between the headset and the adapter. The RJ-9 connectors ensure the physical connection to the telephone and headset. The Bluetooth technology provides stable wireless communication, increasing the user’s freedom of movement. Compatibility with a wide range of headsets and telephone models makes the adapter a universal solution for existing infrastructures.

Technology explained simply shows that the EHS adapter takes over the electronic control of the telephone handset. When the user is using the headset, calls are controlled via the headset without needing to lift or place the physical handset on the telephone. This is achieved through the EHS function, which is handled via the Bluetooth module and RJ-9 connections. The connection to the telephone is made via the USB headset jack, enabling both power supply and data transmission through a single cable.

Compatibility and accessories include the specified Avaya/Nortel IP telephones of the Series 11 and the listed headsets. Combining the adapter with the mentioned headsets enables full EHS control functionality.

Installation and mounting is done by connecting the adapter to the telephone and headset via the RJ-9 connectors. Installation requires no additional tools or software, as the EHS function is hardware-based.

Operational advantages include increased employee mobility, as calls can be managed even outside the immediate workstation. Reducing cables and enabling wireless control improves the work environment and increases efficiency. Compatibility with existing systems minimizes the need for comprehensive system replacements.

The EHS function is central to the adapter’s functionality, as it enables control of the telephone handset via the headset. The Bluetooth technology ensures the wireless connection, while the RJ-9 connectors guarantee the physical connection. Compatibility with Avaya/Nortel telephones and the specified headsets is essential for enterprise use.

Batteries are not included in the delivery scope.